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Communications

Everything you need to know about customer communications and customer experience!

Blog Feature

Automation | Customer Communications | Digital Experience | Document Automation

How to Automate Customer Communications Across Multiple Channels

By: John Zimmerer
September 3rd, 2018

Technology has changed the face of customer communication.

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Blog Feature

Customer Experience | Customer Communications | Document Automation | RPA

3 Ways to Streamline Customer Communications and Reduce Operating Costs

By: John Zimmerer
August 13th, 2018

Effective customer communication involves more than screaming messages at your audience.

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Research conducted by Forrester on the value of combining CCM and digital experience.