<div style="display:inline;"> <img height="1" width="1" style="border-style:none;" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/995099146/?value=0&amp;guid=ON&amp;script=0"> button-pc-insurance button-finance button-health-payer button-create button-deliver button-manage twitter linkedin facebook icon-support phone arrow-right arrow-left arrow-down arrow-up

ABOUT TOPDOWN

Topdown provides Customer Communication Management (CCM) software and content services to organizations looking to provide the best possible customer experience during high-value customer journeys.

Story of Topdown

Companies That Trust Topdown

Trust Company
Trust Company
Trust Company
Trust Company
Trust Company

What Analysts Say About Topdown

Blog Bites

May 16th, 2022

Meet Customers Where They Are With Real-Time Communication

The past two years have marked an unprecedented acceleration into the digital era. While the… Read More

May 2nd, 2022

Saving Time With Document Automation Software

They say consistency is key to many things in life. From exercise and diet, to meditation, to the… Read More

April 18th, 2022

Adding Customer Generated Content In Your Communication Strategy

What Is User-Generated Content?… Read More

Topdown's Mission

Our mission is to develop innovative solutions that empower our customers to effectively establish, efficiently maintain and profitably grow relationships with their customers through dynamic communication.

Topdown's Vision

We will strive to be a leader in customer communication management (CCM) software; to create a challenging and collaborative environment; and to be seen as a partner in solution ideation, development and implementation.

Topdown's Values

We believe that we are part of a larger circle and that we are all related. We understand that what we give of ourselves will come back to us ten-fold in life. We encourage employees to give to causes they care most about.

Meet the Topdown Leadership Team

Team Member

Dennis M. Birke

President
and Founder

Team Member

Michael P. Fitzgerald

Senior Vice President of Technical Services

Team Member

Richard N. Hykes

Senior Vice President of Finance & Administration

Team Member

Matthew R. Lederer

Senior Vice President
of Sales & Marketing

Team Member

JR Hayward

Vice President of Product Planning & Development

Team Member

Paige Tippett

Vice President
of Product Strategy

Team Member

Robert C. Beck

Director of Professional & Technical Support

Team Member

Jeromy D. Arnold

Director of Software Development

Team Member

Genny Go

Director of Finance & Administration

See the Solution You’ve Been Looking For

Schedule a demonstration of INTOUCH to see just how easy it is to use and to discuss your specific needs.