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CLIENT LETTER® is the leading on-premise solution for organizations that prefer using Microsoft® Word™ to design engaging content and then using a web browser-based editor to personalize and send customer communications.

Interactive CCM at Its Very Best

CLIENT LETTER provides powerful yet easy-to-use tools for designing, managing and personalizing customer communications. It leverages the power and familiarity of Microsoft Word for designing templates and a web browser-based editor for interactively personalizing communications.

It's ideal for communications like correspondence, ID cards and enrollment kits. Business users prefer the simple, task-oriented user interface; IT users like the ability to integrate with existing enterprise architecture and automating on-demand and high-volume batch communications.


  • Easiest-to-use on-premise solution on the market for centrally managing customer communications
  • Reduces risk, cost, and time to market by automating as many communications as possible
  • Doesn’t break a sweat during peak volumes and can easily scale up as your volumes grow
  • Monitors compliance and maximizes productivity using audit trails and reports
  • Minimizes IT overhead and involvement while leveraging corporate resources
Do more with less

Do More With Less

Want to improve the effectiveness and efficiency of your customer communications? Our customers have:

  • Increased productivity 70%
  • Decreased QA costs by by 70%
  • Reduced print/mail costs by 60%
  • Decreased reliance on IT by 90%

Fill out the Request a Demo form to schedule a discussion of your business and technical requirements during a one-on-one demonstration of CLIENT LETTER.

Request a Demo

See Client Letter in action!

Discuss Your Needs

Schedule a call today.