You'll first meet our Professional Services Group (PSG) when you become a customer. One of our project managers will lead a team of our technical consultants to help implement and train you to use our software (see below). After that, Topdown's PSG will support you whenever you need help with anything related to our solution.
Our project manager will collaborate with your team to manage the software implementation. Or, if you prefer, we can manage the entire project for you.
Topdown's PSG will evaluate your business processes and make recommendations for improved efficiency, increased cost-savings and optimized software usage.
Topdown's PSG will do an in-depth operational review with you to identify data sources, business rules, templates, integration requirements and more.
If you need help converting your old templates for use with your new, more efficient CCM software, we can help you accomplish that.
“I wanted to let you know how much I appreciate all you have done to help us implement your Client Letter product. I am impressed with everyone's willingness to jump in, get things done and provide assistance when needed. The response from Topdown has been great!”
— The Federal Reserve Bank of Minneapolis
Find out how Topdown's PSG can help you.
Schedule a call today.