Customer Communications Blog

It’s been 10 days since our initial COVID-19 post, so we thought we should let you know how everyone here at Topdown is doing. The short answer: status quo.

To keep our customers, partners, and other interested parties fully informed, we wanted to update everyone on how Topdown is managing the current COVID-19, or Novel Coronavirus, outbreak. NOTE: See our March 26th update.

ROCKVILLE, Maryland, USA — Top Down Systems Corporation (“Topdown”), a leading developer of customer communication management (CCM) software applications, and Infosys, Ltd. (“Infosys”), a global leader in next-generation digital services and consulting, announced today that they are teaming up to provide 100% cloud-based CCM solutions which will help companies across the globe accelerate their digital transformation efforts.

So...we did it again. Topdown has been named a "HOT Company in Customer Experience" for 2017 by DOCUMENT Strategy magazine. This is the second time we've made the list, and we're one of only nine companies that can say that.

Rockville, Md.—Topdown®, the leading provider of customer correspondence and document automation software, announced today the company has formed a private group on LinkedIn called Customer Experience Architects. Customer experience architects include Chief Marketing Officers, Chief Information Officers, and other business leaders responsible for customer experience (CX) strategy, customer communications, and related information systems. 

Rockville, Md., April 6, 2015 — Topdown® announced today that the company has been recognized by independent research firmForrester Research, Inc. as, "...a major provider of customer communications management software" (CCM) at the forefront of the convergence of CCM and digital experience delivery (DXD) technologies.