<div style="display:inline;"> <img height="1" width="1" style="border-style:none;" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/995099146/?value=0&amp;guid=ON&amp;script=0">

Customer Communications Blog


Everything you need to know about customer communications and customer experience!

Matt Lederer

Matt leads the sales and marketing organization at Topdown.

Blog Feature

Customer Communications

How to Send Personalized Customer Communications

By: Matt Lederer
May 3rd, 2021

To create personalized customer communications, companies must consider how to use acquired client data—demographic information including address, name, and relationship information—to design personalized communications. This information garnered through the relationship may include such data points as reasons for clients contacting firms, products sold by companies, or any other client-related information.

Read More