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Resource Center

Learn more about Topdown and our products.

Intouch

Available Videos:

Video

INTOUCH Intro (6:18)

See and hear what leading industry experts and analysts think about INTOUCH, Topdown's new SaaS CCM software, and see the software in action during a customer journey.

Video

Bridge Silos of Engagement (1:39)

See how Topdown's INTOUCH CCM software can help you bridge silos of customer engagement.

Video

CX is Broken (7:04)

Taken from our webinar with Forrester, John Zimmerer from Topdown explains how using disconnected digital experience software impacts the customer experience.

INTOUCH Overview

INTOUCH Overview

Get an overview of INTOUCH, Topdown's cloud-based CCM software.

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CCM and Digital Experience White Paper

CCM and Digital Experience

Discover why and how to integrate CCM with your digital experience architecture.

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INTOUCH Security White Paper

INTOUCH Security

Learn about INTOUCH access and identity management (AIM) and data security.

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Client Letter


CLIENT LETTER 5 sell sheet

Featured Resource

Client Letter Overview

Learn about the CLIENT LETTER customer communication management software features and benfits.

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Federal Reserve Bank of Minneapolis case study

Case Study: Bank

Learn how the Federal Reserve Bank of Minneapolis benefits from CLIENT LETTER customer communication management.

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CLIENT LETTER case study on EmblemHealth

Case Study: Health Payer

See how EmblemHealth benefits from CLIENT LETTER and customer communications management.

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Company Info


DOCUMENT Strategy 2016 HOT Company

DOCUMENT Strategy 2016 HOT Company

Find out why Topdown was named a "HOT Company in Customer Experience".

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Topdown corporate overview

Topdown Corporate Overview (2017)

Learn about Topdown, our products and why you'd want to work with us.

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