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Topdown Named HOT Company in Customer Experience...Again Blog Feature
John Zimmerer

By: John Zimmerer on July 13th, 2017

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Topdown Named HOT Company in Customer Experience...Again


So...we did it again. Topdown has been named a "HOT Company in Customer Experience" for 2017 by DOCUMENT Strategy magazine. This is the second time we've made the list, and we're one of only nine companies that can say that.

2017-HOT-Company-Header.pngThis recognition by one of the major media outlets covering our industry is a reflection of our work on INTOUCH, our content services-based cloud CCM software.

Read our full press release for more info, which includes a link to the entire list of hot companies. A copy of our 2017 profile is available on our Resource Center page, under Company Info. You can find our 2016 HOT Company pofile there as well.


About John Zimmerer

John Zimmerer is the senior director of marketing at Topdown, where he leads market research and outreach efforts for the company's customer communications and customer experience products. Most recently, John has been researching and writing about the future direction of the technologies that power customer experience, and is regarded as a thought leader in this area. John has nearly 20 years of software product marketing experience. His areas of expertise include market research, analyst relations, public relations and digital marketing.

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