Increase Agility and Maintain Compliance
Topdown can help you balance your desire for speed to market with your need for regulatory compliance and customer satisfaction. We also make it easy for you maintain brand integrity and consistency, even when managing multiple brands.
Consistent, compliant, accurate and personalized customer communications help your clients trust you and your company. Customers today expect timely and relevant information from you, and they expect to be able to communicate with you through the channels they choose.
With a Topdown solution, you can easily track and audit your customer communications across multiple channels.
How Customer Communications Management Software Works
Build your communications from reusable components. Change a component—once—and it will be updated everywhere. You can also version components: Update a regulatory paragraph today, and schedule it to go live—in every document where it appears—the day the new regulation goes into effect.
Add some business logic to your templates, point our software to your asset library, and whenever a template is used our software will automatically apply the correct branding.
Everything anyone does in our software—every template changed, every document created, every communication sent—is automatically tracked. That way, if a compliance auditor ever asks, you can quickly and easily produce an audit trail.
Invest In Your Long-Term Success
Topdown can help you earn revenue faster by increasing speed to market. We can also help reduce the cost and risk associated with your customer communications. To find out how, sign up for a one-on-one demonstration of our solutions. Just click on and fill out the Request a Demo form.