Another Blue Selects Client Letter for Customer Communications

March 12, 2007 - Rockville, MD

After an extensive qualification review of the leading document automation vendors, Client Letter was chosen for its flexible open architecture, robust document composition and channel distribution management. Client Letter will be used across the company's insurance offerings including Health, Dental, Vision and other lines of business. 2,500 Client Letter users in Customer Service, Utilization Management and Claims departments will create personalized communications for over 4.1 million customers.

"We are pleased to add another Blue Cross Blue Shield organization as a customer, which brings us to a total of 18 Blue Cross Blue Shields using Top Down Systems solutions for their document automation needs. Client Letter provides a powerful platform to manage enterprise communications, including Real-Time, interactive, and high volume batch documents. Client Letter also manages quality assurance and document workflow, enabling large insurance companies to increase efficiencies across the organization", stated Dennis Birke, President of Top Down Systems.

Client Letter customers gain immediate benefits with a fast and easy implementation. Client Letter is a comprehensive solution, based on a service-oriented architecture (SOA) that enables ease of integration and scalability with enterprise applications.